Organisational behavior
Centralisation refers to the hierarchical level within an organisation that has authority to make decisions. When decision making is kept at the top level, the organisation is centralised; when it is delegated to lower organisational levels, it is de
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centralised. This concept defines and describes different models of decision-making in organisations. It looks at the strengths and weaknesses of centralised and decentralised systems and provides practical examples based on real industry cases.
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